Privacy Policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Float-Topia.com (the “Site”).
📋 PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain details about your device, including:
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Web browser
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IP address
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Time zone
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Installed cookies
As you browse, we also collect:
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Pages viewed
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Referring websites or search terms
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Site interaction data
We refer to this as “Device Information.”
We collect Device Information using:
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Cookies – Small data files stored on your device. Learn more or disable cookies at allaboutcookies.org
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Log Files – Track actions on the Site (IP, browser, ISP, date/time, etc.)
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Web Beacons/Tags/Pixels – Record how you interact with pages
When you place an order or attempt to do so, we collect:
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Full name
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Billing and shipping addresses
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Payment information (e.g. credit card details)
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Email and phone number
This is referred to as “Order Information.”
“Personal Information” includes both Device and Order Information.
🛠 HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to:
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Fulfill your order (process payment, shipping, confirmations)
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Communicate with you
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Screen for fraud or suspicious activity
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Send updates, offers, and promotions (if opted-in)
We use Device Information to:
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Improve and optimize our website
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Monitor analytics and marketing performance
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Detect and prevent fraud or suspicious behaviour
🤝 SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third parties, such as:
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Shopify – To power our store: Shopify Privacy Policy
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Google Analytics – To understand how customers use our site: Google Privacy Policy
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Opt out: Google Analytics Opt-Out
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We may also share information to comply with legal obligations, such as subpoenas, law enforcement requests, or to protect our rights.
🎯 BEHAVIOURAL ADVERTISING
We may use your Personal Information to deliver targeted ads and marketing:
To opt out:
You can also opt out via DAA Opt-Out Portal.
🚫 DO NOT TRACK
Please note: We do not alter our site’s data collection when we receive a Do Not Track signal from your browser.
🇬🇧🇪🇺 YOUR RIGHTS (EU & UK RESIDENTS)
If you are a resident of the UK or European Economic Area (EEA), you have rights under GDPR, including the right to:
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Access the data we hold about you
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Correct or update your data
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Request deletion of your data
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Object to or restrict certain uses of your data
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Lodge a complaint with your local data protection authority
To exercise these rights, contact us at support@float-topia.com
Your information may be transferred outside Europe, including to the U.S. and Canada, in compliance with data protection regulations.
📁 DATA RETENTION
We retain Order Information for as long as necessary for our business operations, or until you ask us to delete it. You can request deletion by contacting us.
🔄 CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page.
📬 CONTACT US
For questions, complaints, or data access requests, please:
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Email: support@float-topia.com
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Or use the Contact Us link at the top of this page