Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Float-Topia.com (the “Site”).


📋 PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain details about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Installed cookies

As you browse, we also collect:

  • Pages viewed

  • Referring websites or search terms

  • Site interaction data

We refer to this as “Device Information.”

We collect Device Information using:

  • Cookies – Small data files stored on your device. Learn more or disable cookies at allaboutcookies.org

  • Log Files – Track actions on the Site (IP, browser, ISP, date/time, etc.)

  • Web Beacons/Tags/Pixels – Record how you interact with pages

When you place an order or attempt to do so, we collect:

  • Full name

  • Billing and shipping addresses

  • Payment information (e.g. credit card details)

  • Email and phone number

This is referred to as “Order Information.”
“Personal Information” includes both Device and Order Information.


🛠 HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

  • Fulfill your order (process payment, shipping, confirmations)

  • Communicate with you

  • Screen for fraud or suspicious activity

  • Send updates, offers, and promotions (if opted-in)

We use Device Information to:

  • Improve and optimize our website

  • Monitor analytics and marketing performance

  • Detect and prevent fraud or suspicious behaviour


🤝 SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third parties, such as:

We may also share information to comply with legal obligations, such as subpoenas, law enforcement requests, or to protect our rights.


🎯 BEHAVIOURAL ADVERTISING

We may use your Personal Information to deliver targeted ads and marketing:

To opt out:

You can also opt out via DAA Opt-Out Portal.


🚫 DO NOT TRACK

Please note: We do not alter our site’s data collection when we receive a Do Not Track signal from your browser.


🇬🇧🇪🇺 YOUR RIGHTS (EU & UK RESIDENTS)

If you are a resident of the UK or European Economic Area (EEA), you have rights under GDPR, including the right to:

  • Access the data we hold about you

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict certain uses of your data

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at support@float-topia.com

Your information may be transferred outside Europe, including to the U.S. and Canada, in compliance with data protection regulations.


📁 DATA RETENTION

We retain Order Information for as long as necessary for our business operations, or until you ask us to delete it. You can request deletion by contacting us.


🔄 CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page.


📬 CONTACT US

For questions, complaints, or data access requests, please: